Get in Touch With Us
Got a question about a specific sweepstakes casino, spotted something on the site that needs updating, or want to flag a concern about your own play? This page explains how to reach our team and what you can expect once you do.
How to Reach Our Team
Email is the best way to get in touch. Send your message to [email protected] and a member of the team will read it personally — we don't rely on automated replies to close out enquiries.
A short note on what your message is about helps us route it to the right person faster. If you're writing about a particular operator, include the name so we can check our own research notes before replying.
What Readers Usually Contact Us About
- Questions about how sweepstakes casinos work — how Gold Coins and Sweeps Coins differ, what "no purchase necessary" actually means, or how prize redemption is meant to work.
- State availability — since eligibility varies by state and operators can change their own state lists at any time, readers often ask whether a platform currently serves their area. We're happy to point you to what we know, though we always recommend checking the operator's own terms too.
- Corrections — if a coin package, redemption threshold, or eligible-states list on our site looks out of date, tell us. Sweepstakes operators update terms frequently and we rely on reader tips as well as our own checks to stay current.
- Feedback on our coverage — suggestions for platforms to review, or feedback on our Best Non GamStop Casinos guide and other content.
- Responsible play concerns — if you or someone you know is struggling with time or money spent on any casino-style platform, mention this in your message. We can point you toward the National Council on Problem Gambling, Gamblers Anonymous, and the self-exclusion or deposit-limit tools most reputable operators provide.
- Partnership or editorial enquiries — if you represent a sweepstakes operator and want to discuss editorial coverage, introduce yourself and explain what you have in mind. Any commercial relationship never determines how a platform is ranked on this site.
What Happens After You Send a Message
Every email is reviewed by a real person. We aim to respond within two working days, though enquiries that need fact-checking against an operator's current terms — eligible states, redemption minimums, payment methods — can take a little longer, since those details change often and we'd rather give you an accurate answer than a fast one.
Before You Write In: A Few Things We Can't Do
We're an independent comparison site, not a sweepstakes operator, so there are limits to what we can help with:
- We can't process coin redemptions, verify your identity, or access your account on any platform — that has to go through the operator's own customer support.
- We can't tell you whether a specific sweepstakes casino is definitely legal for you to use. Sweepstakes laws vary by state and change over time, so we always suggest checking the operator's official rules and your own state's current position.
- We can't guarantee outcomes on any platform. Casino-style games involve chance, and no amount of research changes that.
Keeping Our Coverage Honest
Reader feedback genuinely shapes what we publish. If something on the site — a coin package description, a claimed welcome offer, an eligible-states list — no longer matches what an operator advertises, we want to know. Accuracy matters more to us than speed, and we'd rather correct a page quickly than leave outdated information up.
Thanks for taking the time to read this far. Whether it's a quick question or a detailed correction, we look forward to hearing from you.